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Eligibility to use our service and Registration        

Our criteria for eligibility is simple: clients must reside in the Windsor (SL4) area and suffer a level of impaired mobility that makes it difficult for them to use taxis or public transport. However, we CANNOT register people who have potential life-threatening medical conditions that might put them at risk whilst being transported as our drivers are not equipped for medical emergencies. Clients MUST be able to get in and out of a car unaided. If unable to do so, they must be accompanied by someone who can assist them. It is NOT the responsibility of the driver to physically assist or lift clients at any point in the journey.

Registration: To register, call our office - see our number and operating hours are on the Contact page. Our Administrator will ask you a few basic questions and arrange for our Chairman to visit you to assess your eligability. Your acceptance as a client will be based solely on your degree of mobility impairment. If you qualify, our Chairman will explain the service in detail and give you a Welcome Letter. You will be asked to sign a form stating that you understand the way our service operates and that you do not have any medical conditions that may put you or the driver at risk whilst in our care. Once registered you can commence using our service.

A folding wheel chair can be provided by the driver if required. Clients may find this useful if they have to walk any distance at their journey destination.

Regrettably, we can't take people who are totally wheel-chair bound.

We exercise the right to refuse transportation to Clients who decline to pay for their journeys, or who are discourteous or rude to our drivers.