Our criteria for eligibility is simple: clients
must reside in the
Windsor (SL4) area and suffer a level of impaired
mobility that makes it difficult for them to use taxis or
public transport. In addition, potential clients
must sign a declaration stating that they don't have
any medical conditions that
might put them at risk in using the service, or that
might cause the driver to be faced with a medical
emergency they are not equipped or trained to
We visit all new
applicants to ensure that they meet the criteria for
using our service.
Beyond that, potential
clients must be able to get in and out of the car
Clients who can't get in
and out of a car unaided MUST be accompanied by someone
who can assist them. It is NOT the responsibility of
the driver to physically assist or lift clients at
any point in the journey.
A folding wheel chair
can be provided by the driver if required. Clients
may find this useful if they have to walk any
distance at their journey destination.
Regrettably, we can't
take people who are totally wheel-chair bound.
We exercise the right to
refuse transportation to Clients who decline to pay
for their journeys, or who are discourteous or rude
to our drivers.